Privacy Policy

Songpier.com (hereinafter: "Songpier" or "we"), run by pierlane GmbH, Stahlgruberring 3, 81829 Munich, complies strictly with all data protection laws and regulations. These include, in particular, the German Telemedia Act (TMG), the Federal Data Protection Act (BDSG), the data protection regulations of the Telecommunications Act (§§ 85 et seq. TKG) and legislative requirements at EU level.

In this data protection policy, we inform our users about the types of data and how pierlane GmbH guarantees the protection and security of all personal data in accordance with current regulations:

What data are collected?

In order to register with Songpier a valid email address and a password are required as the minimum information.

If you apply for the Premium Account, we need additional information including your name, if applicable company or organization name, address and credit card or PayPal information. Details relating to sensitive information, such as bank details, credit card information or any other similar data are never stored by Songpier, but are managed by an accredited third party credit card processing company (http://www.payone.de/en/privacy/).

All information provided by the user is treated as confidential. It is transmitted and stored in encrypted form and used only to implement and manage the agreement.

Our users also have the option of providing voluntary information about themselves. In this regard, they can determine in the settings of their Songpier account the type and amount of information they would like to disclose.

By using the Songpier website, automatic information on the use of the website is automatically transferred to us, as well as personal data and the content used, date and time, the IP address and the operating system of the terminal used by the respective user, the type and version number of the Internet browser used by the user to access the website.

Why are the data Processed?

The collection, storage, processing and use of the aforementioned data are executed by Songpier in accordance with the legal regulations.

The collection, storage, processing and use of data serve the purpose of making the products and services of Songpier available to our users, as well as helping to process enquiries sent to customer support.

By subscribing to the newsletter of Songpier, the user's stated e-mail address will be used for advertising purposes, until the user actively unsubscribes. Unsubscribing from the newsletter is possible anytime.

Songpier continually analyses the behaviour of its users in order to improve the services and technical functionality of our service and better adapt to the needs of its users. In that respect anonymous user profiles are created. When evaluating these profiles, the identity of the user will remain unknown. Songpier guarantees, from a technical, personnel and organisational viewpoint, that such anonymous user profiles cannot be linked with the user's personal data.

No transfer of data to third parties

We will not transfer users' personal data to third parties. This will only happen if the user has expressly granted his prior consent.

This excludes transfer for reasons of due fulfilment of the agreement and in the event of a legal obligation to transfer data. Any and all consent of the user may be revoked by the user at any time with immediate effect by means of a simple notification (email, fax, letter).

Cookies

Current Web browsers have a cookie database. There the Web server of a visited website may file information in the form of HTTP cookies and search it when the site is visited again. In placing cookies, anonymous user IDs are assigned to users. On no account are programs executed on the user's computer or any computer viruses transferred.

Songpier uses so-called session cookies to authenticate users during login. This makes it easier for the user to log in to Songpier. In other words, cookies are also solely used to guarantee the trouble-free operation and improvement of our services.

Furthermore, each user may choose whether or not to accept cookies, to be notified when placing cookies or to reject all cookies in general via the settings in his Web browser. However, if cookies are generally rejected, it is not possible to use the services offered by Songpier.

Server Log Files

For each visit to our website, the user's web browser transmits access data, which is automatically stored in log files (so-called "server log files"). These log files contain the following information:

  1. IP address, used to identify the computer
  2. Remote Host (name and IP address of the computer requesting the site)
  3. Time, status, quantity of data transferred and the Internet site from which the user was referred to the requested site (referrer)
  4. Product and version information of the browser used (user agent)

The log files are analysed for statistical purposes, i.e. to detect broken links and then deleted.

In principle, this data is not combined with other data sources, in particular with personal user data. Moreover, Songpier reserves the right in the event of a specific legal or contractual breach by a user, to check log files still stored on the last known IP address of this user. This primarily serves the purpose of protecting our users and the security of user data.

Data security (backup, firewalls, anti-virus technology etc.)

Songpier regularly makes backups of its databases (backups); these are overwritten at regular intervals (approx. every 8 weeks), erasing existing data permanently. In case of complete deletion of a user profile, backups of the user profile will also be deleted.

Songpier uses constantly updated firewalls and other security systems. These are intended to best protect users against viruses and unauthorised external access to Songpier. We make every effort to maintain a reasonable level of protection. The security technology used is continually adapted to the current standards in technical development. Nevertheless, full protection against attack cannot be guaranteed. Songpier is not responsible for virus protection outside the network. Nor is Songpier liable for damage and destruction of data by unknown viruses.

Information

Each user may, at no cost, obtain from us information on the personal data stored about him. The person requesting such information must be able to identify himself clearly, e.g. with a copy of an identity document. The information is then sent by post to the address specified on the user's ID card.

Without the trust of our users, we would not be able to exist. Due to this, Songpier is held to account by its users regarding the processing of personal data. Should questions arise that this data protection statement and the data protection information cannot answer, users can contact us at: Songpier c/o pierlane GmbH, Stahlgruberring 3, 81829 Munich, songpier@songpier.com.

Corrections, deletion and barring

Where a user amends or corrects personal information provided at an earlier stage, such information is deleted automatically or overwritten in full. A request for correction or deletion is therefore not required.

The user has the right to request at any time that inapplicable personal data stored by us be corrected. However, the simplest way to do this is for the user to amend the respective entries himself.

As soon as the user definitively deletes his profile and thereby cancels his membership with Songpier, all personal data entered previously by him will automatically be deleted in full.

Nevertheless, the user remains entitled to request at any time the deletion of all personal data stored by Songpier relating to. The simplest way to do this is for the user to delete his entries himself- in other words, to cancel his membership with us.

Users may request the amendment, correction or deletion of their personal data via email or letter. To aid correct identification, the request must nonetheless contain at least the following information:

  1. First name and surname
  2. E-mail address
  3. Postal address
  4. Identification by means of a copy of an identity document (valid passport or ID card)

Songpier advises that deleted data may still be possible to download for up to 3 days due to caching systems and the interconnection of proxy servers.

Facebook Plugins ("Like" button)

Plugins of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA, are integrated on our sites. Facebook plugins on our site can be identified by the Facebook logo or the "Like" button. You can find an overview of Facebook plugins here: http://developers.facebook.com/docs/plugins/. If you visit our sites, a direct connection is established between your browser and the Facebook server via the plugin. Facebook is thereby notified that you have visited our site with your IP address. If you click on the Facebook "Like" button while logged into your Facebook account, you can link the content of our sites to your Facebook profile. Facebook can thereby allocate visits to our sites to your user account. We would like to point out that we, as the service provider of the sites, do not have any knowledge of the content of the data transferred or the use of such by Facebook. You can find further information on Facebook's data protection policy under: http://de-de.facebook.com/policy.php. If you do not want Facebook to be able to allocate the visit of our sites to your Facebook user account, please log out of your Facebook user account.

Conversion measurements with tracking pixels of Facebook

With your consent, we use a "conversion tracking pixel" from Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") on our website. With its help, we can track the actions of users who have seen or clicked a Facebook advertisement. Consequently we can measure the effectiveness of Facebook advertisements for statistical and market research purposes. The collected data is anonymous to us, which means, we do not see the personal information of individual users. According to our state of knowledge we want to inform you that this data is stored and processed by Facebook. Facebook can correlate this information with their Facebook account, and also use it for their own advertising purposes, according to Facebook's privacy policy https://www.facebook.com/about/privacy/. You can agree or disagree on the placement of advertisements on and beyond Facebook of Facebook and its partners. For these purposes a cookie can also be stored on your computer.

This consent may only be consented by users who are over 13 years old. If you are younger, we kindly ask you to ask your parent or guardian for advice.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address truncated by the last octet prior to its storage using the _anonymizeIp() method) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. If you however wish to deactivate the collection of your data by cookies, you can simply opt-out by clicking the following link and installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout?hl=en

Third-party Cooperation's

Songpier may use third-party advertising companies and advertising networks to serve ads to you based on information (not including your name, address, email address or telephone number) about your visits to our Web sites in order to provide targeted advertisements about goods and services that may be of interest to you while visiting other Web sites.

The Songpier service contains many hyperlinks to third party Web sites. We are not responsible for the privacy practices or the content of such third party Web sites. Songpier does not share any of the individual personal information you provide us with the third parties to which Songpier links, except as stated elsewhere within this Privacy Policy, although Songpier may share general, aggregate data with such third parties (such as how many people use our Site). Please check with those Web sites to determine their privacy policy.

Execution of and compliance with this data protection statement

Songpier undertakes to comply with the standards specified in this data protection statement and to work constantly in the interest of its users to improve data protection.

Exemptions from Privacy Policy

Our Privacy Policy does not apply to any information You may send to Songpier by email or instant messaging programs (i.e. AOL, Yahoo, etc.), as email and instant messages are not recognized as secure communication forms. As such, We request that You do not send any information, which You consider private, to us by email or instant message. Furthermore, Our Privacy Policy does not apply to any information You post from Our Software to other websites (i.e. Twitter, Facebook, etc.), due to the public nature of such postings.

Amendment to the data protection statement

Since the services offered by us are subject to constant amendment, it may be necessary in certain cases to update this data protection policy and data protection information. This also applies to changes to the relevant legal provisions that may require modification of the data protection policy. The current version of the data protection policy and data protection information may be viewed at any time at http://songpier.com/site/privacy.

Questions About This Privacy Policy

Should You have a privacy question about the Site and/or Software, please email Our customer service department (support@songpier.com).